Privacy Policy & Cookies
When you visit our website, we will accumulate information about you to customize and improve our content and to increase the value of the ads that may appear on the page. If you do not want this information to be collected, you should delete your cookies (see instructions) and refrain from further use of the website. The following information will explain what information is collected, for which purpose and which third parties have access to it.
Cookies
Our website uses cookies. A “cookie” is a text file that is stored on your computer, tablet or phone for the purpose of recognizing you, remembering settings, performing statistics and targeting ads. Cookies cannot contain malicious code such as virus.
It is possible to delete or block cookies. See instructions here
If you delete or block cookies, ads may become less relevant to you and appear more frequently. You may also risk less optimal performance and inaccessible content.
Personal information
In general
Personal information is all kinds of information that to some extent can be attributed to you. When you use our website, we collect and process a number of such information. It happens i.e. by general access to content if you sign up for our newsletter, participate in contests or surveys, register as a user or subscriber or otherwise use services or make purchases through our website.
We typically collect and process the following types of information: A unique ID and technical information about your computer, tablet or mobile phone, your IP address, geographical location, and which pages you click on (interests). To the extent that you yourself give explicit consent to this and enter the information yourself, the following are also processed: Name, telephone number, e-mail, address and payment information. This will typically be in connection with creating a login or purchasing.
Security
We process your personal data securely and confidentially in accordance with applicable law, including the EU Personal Data Regulation and the Data Protection Act. Your information will only be used for the purpose for which it was collected and will be deleted when that purpose is fulfilled or no longer relevant. We have taken technical and organizational measures against your information being accidentally or illegally deleted, published, lost, degraded or come to the knowledge of unauthorized persons, misused or otherwise processed in violation of the law.
Purpose
The information is used to identify you as a user and show you the ads that are most likely to be relevant to you, to register your purchases and payments, as well as to be able to provide the services you have requested, i.e. to submit a newsletter. In addition, we use the information to optimize our services and content.
Storage Period
The information is stored for the period permitted by law and we delete it when it is no longer needed. The period depends on the nature of the information and the background of storage. It is therefore not possible to specify a general time frame for when information is deleted.
Information Disclosure
Data about your use of the website, which ads you receive and possibly clicks, geographical location, gender and age segment, etc. passed on to third parties to the extent that this information is known. You can see which third parties are involved in the section on "Cookies" above. The information is used to target advertising.
In addition, we use a number of third parties for the storage and processing of data. These process information solely on our behalf and may not use it for their own purposes.
Disclosure of personal information such as name and e-mail etc. will only take place with your consent. We only use data processors in the EU or in countries that can provide your information with adequate protection.
Access & Complaints
You are entitled to know what personal data we are processing about you in a commonly used format (data portability). You may also object to the use of this information at any time. You may even revoke your consent to processing information about you. If the information processed about you is incorrect, you have the right to have it corrected or deleted. Inquiries about this can be made to: concierge@raawalchemy.com. If you want to complain about our processing of your personal data, you also have the opportunity to contact the Danish Data Protection Authority (Datatilsynet).
If you no longer wish us to process your personal data or to restrict the processing of your personal data, you can also send us a request to the above e-mail address.
Information Storage
If you wish to purchase and receive a product or service from us, we need to collect certain personal data in order to complete the transaction and to be able to offer you our services. We may use cookies to keep track of the contents of your shopping cart while you use our web shop.
We can obtain information such as name, email address, postal address, delivery address (if different from postal address), telephone number, and payment details.
RAAW Alchemy collects and processes your personal data when you do the following:
- Visit our website
- Sign up for our newsletter
- Sends us questions, complaints or feedback
Data Responsibility
RAAW Alchemy is responsible for the collection, processing and use of your personal information on www.raawalchemy.com. You can contact us at:
RAAW ALCHEMY APS, NIKOLAJ PLADS 30, ST., 1067 KØBENHAVN K, mail: CONCIERGE@RAAWALCHEMY.COM, Phone: +45 31 31 48 49, VAT. 40845739
Treatment & Purpose
We collect your general contact information such as name and address in order to deliver the product or service that you have purchased from us. We will collect your e-mail address in order to send you an order confirmation and a delivery confirmation.
If you have given us your consent during the registration process or on our website, we will use your e-mail address to send out a newsletter. You can sign up for and unsubscribe from the newsletter at any time. All newsletters also contain a link to unsubscribe. If the processing of personal data is based on your consent, you have the right to revoke the consent at any time.
Your information (except your email address if you have consented to its processing for the purpose of receiving offers) will be deleted five years after you have received your item or service.
Other Recipients
We do not sell your personal data to third parties and we do not transfer your personal data to third countries.
We have our website at godaddy.com, which acts as our data processor. All personal data that you provide on our website will be stored in GoDaddy's data center.
We use external companies as suppliers to deliver our services in the best possible way. These external suppliers are data processors and in certain cases process personal data in connection with their provision of services to us. Our data processors only process personal data in accordance with our instructions and in accordance with the legal requirements for data processors.
We have entered into data processor agreements with our data processors, which is our guarantee that they comply with applicable rules on the protection of your personal data.
Your Rights
As the registered person, you have a number of rights, which we must ensure fulfillment at all times. You have the right to request us the following:
- To access and have your personal data corrected/changed
- To have personal data deleted
In addition, you have the right to object to the processing of your personal data and you have the right to lodge a complaint with a data protection authority.
If you no longer wish us to process your personal data or to restrict the processing of your personal data, you can also send us a request to this effect to our e-mail address concierge@raawalchemy.com.
Publisher
The website is owned and published by:
RAAW ALCHEMY APS
NIKOLAJ PLADS 30, ST.
1067 COPENHAGEN K
+45 31 31 48 49
VAT 40845739